| Acceptable Usage Policy | A policy alerting users of HIFRS networks to what is acceptable and unacceptable usage. | Policy |
| Capital & Asset Management Strategy | A plan to ensure the continuing record of Best Value in Capital & Asset Management. | Plan |
| Capital Plan 2008-09 | Outline of budgeted capital expenditure between 2008 and 2011. | Plan |
| Compliment & Complaints Policy | A policy to ensure proper consideration is given to each compliment and complaint received. | Policy |
| Compliment & Complaints Procedure | Guidance on the process for compliments and complaints received by HIFRS. | Procedure |
| Contract Standing Orders | A policy to bring HIFRS into line with the Public Contracts (Scotland) Regulations 2006. | Policy |
| Data Protection Policy | A policy to confirm adherance to the Principles of the Data Protection Act 1998. | Policy |
| Disability Equality Scheme 2009-2012 | A Scheme to meet our commitment to promote equal opportunity for people in the Highlands & Islands. | Plan |
| Disability Equality Scheme Action Plan | A plan for how to implement the provisions of the Disability Equality Scheme. | Plan |
| Disability Equality Scheme Annual Report 2008-2009 | This is the Disability Equality Scheme Annual Report for 2008-2009. | Report |